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- Once an order is CONFIRMED, the customer is obliged to accept delivery, pay the agreed price and adhere to the payment terms of the order.
- Title of the goods remains with Kukri (Asia) Limited until payment is made in full.
- All orders below HKD 12,100 will require 100% payment before despatch for all customers, except those who have 28 day accounts. Kukri will accept 50% upfront and the remaining 50% balance before dispatch.
- If goods need to be returned they must be in unused condition and at the expense of the customer.
- Whilst the products supplied bear the Kukri brand logo the customer cannot purport to represent or make any commitment on behalf of the Kukri group of companies which includes but is not limited to Kukri (Asia) Limited.
- Whilst every effort will be made to deliver orders within the 6 week lead time, this is not contractual.
- Kukri (Asia) Limited reserves the right to split the supply of the ordered goods into more than one delivery.
- Bespoke garments are "made to order" based on customer confirmation of the order details. Refunds/Returns for bespoke orders will only be done whereby Kukri has failed to comply with the confirmed customer order instructions or the product is faulty. Notification of an order issue must be made to Kukri within 72 hours of order receipt.
- Kukri (Asia) Limited reserves the right to perform credit checks on all customers and request payment of an order in full BEFORE the order will be progressed.
For avoidance of doubt, these conditions will be governed by Hong Kong SAR Law.
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